What do I get for volunteering?
In addition to an unforgettable experience, you will receive a official volunteer uniform, meals during your shift, the necessary training depending on your area of work, and you will be part of the ice hockey family.

Can I claim travel expenses?
Unfortunately not, travel expenses are covered by the volunteers themselves. However, the OC is working to find a solution so that public transportation in the fare zones around the arenas can be used free of charge. Further information will follow later.

Is the journey there and back by public transport included in my assignment?
No. However, regional public transport (2.class) in Zurich (Zurich public transport network, ZVV, all zones) and Fribourg (Frimobil network, all zones) is included for the journey to and from the respective assignment. The integration is only valid within the regional transport networks ZVV and Frimobil, not for the national rail network. The accreditation must be presented as a ticket.

Which zones are included in the accreditation?
Zurich: The accreditation is valid for all zones within the Zurich public transport network (ZVV).
Fribourg: The accreditation covers all zones within the Frimobil fare system.

I will be setting off from a location outside of the ZVV zones. Can I still use my accreditation to travel to and from my assignment at a reduced rate?
The integrated ticket is valid from the first station within the local network at which the train/bus actually stops. This means that if you take a direct train from Baden to Zurich without stopping, the integrated ticket will only become valid from Zurich Main Station. By contrast, if you take the S-Bahn from Baden, the integrated ticket will become valid from the Dietikon stop onwards. For the portion of the journey from Baden to Dietikon, you will need to buy and have with you a standard public transport ticket from the normal range on offer.

I will be setting off from a location outside of the Frimobil zones. Can I still use my accreditation to travel to and from my assignment at a reduced rate?
The integrated ticket is valid from the first station within the local network at which the train/bus actually stops. This means that if you take a direct train runs from Bern to Fribourg without stopping, the ticket will only become valid from Fribourg. By contrast, if you take the S-Bahn from Bern, the ticket will become valid from the Flamatt stop onwards. For the portion of the journey from Bern to Flamatt, you will need to buy and have with you a standard public transport ticket from the normal range on offer.

Is there parking available at the volunteer locations?
This won’t be possible, as parking around the arenas is very limited, all volunteers are asked to use public transportation to get to their assignments.

Will I be provided with a uniform and will there be any costs involved?
All volunteers will receive an official uniform package free of charge for their assignment. All volunteers are required to wear only the official uniform throughout their assignment. After the 2026 IIHF Ice Hockey World Championship, the uniform may of course be kept.

When and where can I pick up my uniform?
The uniform will be handed out at the official kick-off before the event. This is expected to take place in April 2026. The exact date will be announced at a later time.

If you are unable to attend on this day, you can pick up your uniform during the event weeks and before your first assignment at the respective volunteer center.

Will I be provided with meals during my assignment days?
Yes, free meals will be available on your assignment days. Drinks and a selection of snacks will be available throughout the day at our exclusive volunteer centers in Zurich and Fribourg. Depending on your assignment, we will serve you a freshly prepared hot meal for lunch and dinner.

Can volunteers watch the ice hockey games live?
During your assignment, it is usually not possible to watch a game live in the arena, as volunteers are particularly busy during the games. In addition, accreditations are distributed for working purposes and do not entitle to a seat or standing in the arena.

Do volunteers receive discounts on game tickets?
Unfortunately, we cannot offer any discounts on game tickets.

Do I need a smartphone for my assignment?
Yes, a smartphone is essential for your assignment, as communication before and during the event mainly takes place via smartphone.

Is there accommodation available during the 2026 IIHF Ice Hockey World Championship?
No, the OC cannot offer accommodation for volunteers during the 2026 IIHF Ice Hockey World Championship. We therefore ask all volunteers to arrange their own accommodation.

Will there be a volunteer event?
Yes, we will honor and thank all volunteers for their outstanding efforts. Details will be provided at a later date.

How am I insured as a volunteer during my assignment?
All volunteers must have accident insurance, either privately or through their employer. All volunteers are also insured against liability claims (against third parties) by the Organizing Committee 2026 IIHF Ice Hockey World Championship AG.

What else should be kept in mind during volunteer work?

• Intoxicants: The consumption of alcohol and other intoxicants is prohibited during work assignments. Smoking is restricted to work breaks.
• Accreditation: Accreditation must be worn visibly throughout the entire duration of the assignment. Accreditation is personal and non-transferable. Misuse of accreditation will result in immediate withdrawal and exclusion from all volunteer activities. Access to the accreditation zones is only permitted during working hours. During free time or on days off, volunteers are requested not to remain in the arena. Accreditation is not a ticket, it is a work pass that does not entitle the holder to a seat or standing room in the arena.
• Dealing with official participants: All volunteers must show consideration and respect toward official tournament participants (especially players and staff members), as well as VIPs and officials. Apart from work-related interaction, selfies or autograph requests with the above-mentioned participants are not permitted during assignments and when wearing the volunteer uniform. Privacy must be respected.
• Appearance: In order to convey a positive image of the 2026 IIHF Ice Hockey World Championship to the world, we ask all volunteers to be well-groomed and behave in a friendly way toward visitors and guests.
• Smartphone use: Private use of smartphones during working hours should be kept to a minimum.
• Social media: Publishing photos of the event, VIPs, IIHF accreditations and/or officials is strictly prohibited. Refer to the IIHF Social Media Guidelines